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Confirmation craze


You are still coming to your appointment? Aren't you???

I know times are tough. I know Doctors have been given the shaft. They’re getting squeezed by the government. They’re getting paid less and less by insurance companies. Patients are suing them over mis-diagnosed hang nails. It’s not easy. Believe me, with a husband in the biz, I see the problems within the healthcare industry on a daily basis.

But still, this is ridiculous. Doctors need to suck it up, pull themselves up by their bootstraps, and stop wearing their hearts on their sleeves. Showing your sensitivity and exposing your insecurities may be the ticket for dudes on the prowl, but it’s not an attractive physician feature. So I’m sorry if you docs out there are feeling insecure, but don’t be so obvious about it.

I do realize that people are flaky and often forget about appointments. I think that confirmation calls are a fine way to insure your schedule stays on track and doesn’t end up with holes the size of the Grand Canyon. But what’s with requiring patients to call back and confirm that they received the confirmation call and will actually be at the scheduled appointment? It’s a pain of colossal proportion and I resent it immensely.

I used to joke that my dentist had abandonment issues because he was the only one I knew who participated in this silly double confirmation call policy. I found it annoying albeit slightly amusing. But the practice has caught on and it seems that everyone from the kids’ orthodontist to the chiropractor is requiring patients to call back after receiving their reminder call to reconfirm their intention to show up at their appointment. Really?

It’s kind of like sending a thank you note to a bride for her thoughtful note of acknowledgement over the Lenox place-setting you sent her. It’s like an endless, interminable cycle. And honestly, I don’t have time to call back every friggin’ doctor my kids have appointments with. Look, I took the time to make the appointment. I’m a responsible adult. Have a little faith in me, for gosh sakes.

I know that life is tenable. Relationships are fleeting. Disappointment hurts. But, you can’t live your life worrying that everyone in it is going to let you down. It’s just not…healthy. This kind of cloying neediness is unattractive and I’m telling you, it’s gonna drive people away in the long run.

Trust that you are important and that people will show up at their scheduled appointment times . Believe in your own internal value. You don’t need this kind of redundant external reinforcement. Your good enough. You’re smart enough. And gosh darnit, people like you.

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About gettrich

Debra Rich Gettleman is a professional actor, playwright and journalist living in Seattle, WA with her husband Mark and two amazing boys, Levi and Eli.

One response to “Confirmation craze

  1. joy ⋅

    here, here…I NEVER call
    back…

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